Have You Got A Phishing E-Mail - Some Practical Ideas And Measures To Be Protected
If you use email at all you no doubt have received a phishing email or 2 or more. Most times you will receive more. I know I receive several every week even with filters on my email accounts. So what do you do with them?
If you've received a phishing e-mail, also labeled as a spoofing email, by somebody attempting to get your personal information illegally, follow these steps for how to report the phishing email:
A. Do not respond to the e-mail. Rather, forward it to the company associated. For example, if you get a phishing e-mail from someone claiming to be from eBay, you should forward the email to eBay's security department. The email address to use is spoof@ebay.com per the eBay website info listed at http://pages.ebay.com/help/account/questions/email-from-ebay.html
B. Don't click on any links in the e-mail. If you wish to visit the site where the email supposedly originated, type that site's address directly into your browser. If you've a relationship with them and they do require some information from you, a request for that info should be accessible in your account.
C. Do not call any telephone numbers listed in the email. These may be just another attempt to get your personal info. Look up the appropriate telephone numbers on the company's website.
D. If at any time while you are viewing the e-mail, a pop-up box appears asking you to enter personal information, ignore it.
E. Forward the phishing email to the Anti-Phishing Working Group at reportphishing@antiphishing.org. Follow the instructions here: http://www.antiphishing.org/report_phishing.html.
F. Before entering private info on any site, verify that it has a security certificate. Find a closed lock icon on your Web browser. This means any info you enter will be encrypted before being sent.
In fact I have failed to make purchases I wanted on sites which do not have this security on their ordering pages. It's definitely anything you should look for and can also be identified by the addition of an 's' to the starting of the url. Instead of http://www.somesite.com, it would be https://www.somesite.com.
G. Install phishing filters onto your PC and keep them updated regularly. The filters will protect you from entering personal information if you visit a website known for phishing and will warn you when you visit web sites which look suspicious.
If you are already the victim of identity theft, the first thing you should do is to change all your online passwords and check the history of all your online accounts to see if there is any fraudulent activity. After securing your passwords, you should contact the companies and, if necessary, arrange for new accounts and credit cards.
Additionally you should file an identity theft complaint with the Federal Trade Commission at their FTC Complaint Assistant website. But, be aware that the "FTC does not resolve individual customer complaints" but your complaint may lead to prosecution of the persons who sent out that phishing email.
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